Trust

Trust at DigitalOwl

Security is at the core of our identity, integral to every aspect of our operations.

Overlay image of woman using AI medical record software on a laptop, highlighting secure, compliant, and transparent data handling.

The cornerstone of success

Your Trusted Choice

Trust is the cornerstone of any successful business relationship, especially when it involves handling sensitive information. That is why, at DigitalOwl, data security is more than just a checkbox—it’s a core principle.

Rigorous adherence to stringent industry regulations and standards.

Continuous improvements to meet and exceed all legal and ethical requirements.

Unwavering commitment to robust data security.

Prioritized transparency at every level of our operations.

Trusted by those who review medical records

Comprehensive Security Measures

Your Data Security Is Our Top Priority

We ensure your peace of mind with our comprehensive security measures.

Encryption Practices: We use industry standard best practices to protect your information both in transit and at rest, ensuring that your sensitive details are shielded from unauthorized access.

Regular Security Audits: We proactively identify and fortify potential vulnerabilities, keeping our defenses robust and responsive with rigorous security audits.

Secure infrastructure: We leverage Amazon AWS and Google Cloud Platform (GCP) infrastructure expertise to maintain a secure cloud platform.

Vigilant Surveillance

Swift identification and neutralization of cyberthreats

Our top priority is to ensure the safety and security of our systems and data.

24/7 Logging and Monitoring: Our dedicated security team monitors our systems around the clock, safeguarding against any unusual activity.

Real-Time Threat Detection: Leveraging cutting-edge technology, we implement real-time threat detection mechanisms.

Commitment to confidentiality

Ensuring integrity and trust

The information entrusted to us remains strictly within the confines of our services. We do not share any client data with partners or third parties, maintaining the integrity and trust that form the foundation of our client relationships.

Data Security

Transmission, deletion, and retrieval processes are facilitated securely through DigitalOwl’s user portal or API. Client-sensitive data is stored on encrypted cloud-based storage and transmitted securely via TLS encryption.

Product Security

Our software products and customer data reside on Google Cloud Platform and Amazon Web Services, housed within a well-protected, dedicated cloud network. Access to internal systems is governed by Role-Based Access Control (RBAC), which ensures that users are granted access only based on their job responsibilities and the business needs of the organization.

Infrastructure Security

Our infrastructure and customer data are hosted on Google Cloud Platform and Amazon Web Services for additional security. All of our network-based cloud components are placed within the protected VPC network.

Strict Adherence to Regulations

By staying abreast of the evolving regulatory landscape, we ensure that our practices not only meet but exceed the required security measures.

Download Regulation White Paper

Navigating evolving AI regulations in the insurance industry

Comprehensive compliance

Robust certifications and attestations

Image representing AICPA SOC compliance, highlighting DigitalOwl’s commitment to secure, transparent, and trusted data handling.

SOC

Certification for security controls.

SOC Type II

Compliance standard based on security, confidentiality, privacy and processing integrity.

HIPAA

Physical, network and process security measures to protect patient health information in the U.S.

GDPR

Protection for European citizens from data loss due to cybercrime, terrorism, unethical business practices and more.

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